Privacy Policy
The purpose of this privacy policy is to let users of gogood.co.za know when we collect personal information and what we do with it. We do not use, share or transfer personal information in connection with the website except as set out in this policy.
Collection, storage and use
NO NEED TO DISCLOSE PERSONAL INFORMATION
The website can be viewed without the need to disclose any personal information to us. However, for access to future Go Good customer support and features you are required to disclose personally identifiable information. This may include but is not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
DISCLOSURE OF PERSONAL INFORMATION
You may choose to disclose personal information when adding material to the website. Such information will be viewable by website administrators and contractors including third parties who provide administration and/or improvement services in relation to the website (Third Party Contractors) and, if published, members of the public. Please do not post or otherwise transmit personal information of a sensitive nature.
HOLDING OF INFORMATION
Personal information that you provide will be held by Go Good, and may be shared with, and held by, Third Party Contractors to the extent necessary for those parties to provide administration and/or improvement services in relation to the website. Personal information such as that given through the purchasing checkout process is not made available to the public. Product reviews are public information so please do not disclose any private or sensitive information. Unless required by law, we will not publicise the names or email addresses of individuals who provide feedback to us without their consent
USE OF PERSONAL INFORMATION
We will only use personal information provided to us for the purpose of administering, evaluating and improving the website, improving our services and communicating with you.
Feedback is important to us and is used to evaluate and improve the website. If you provide feedback on the website directly to Go Good via the supplied email address, that feedback will be sent to appropriate Go Good staff. We may pass on relevant comments to other people within Go Good who administer, have contributed content to, or are otherwise interested in, the website. This could include your email address and other identifying information.
SECURITY
We are committed to keeping all personal information safe and secure. Our site uses the secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us.
Cookies
We use cookies on our website for a variety of reasons. The cookies we use do not store personally identifiable information nor can they harm your computer. We want our website to be informative, personal, and as user-friendly as possible and cookies help us to achieve this.
Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. This helps us to provide you with the best service and to make it easier when you shop. You can, if you prefer, set up your internet browser to not accept cookies. You should still be able to use our site without having cookies enabled.
Our website uses both persistent and session cookies: Persistent cookies are used to allow the website to recognise users when they return to the site and to remember certain information about their preferences. These cookies are cookies which stay on your computer permanently until you “manually” delete them.
Session cookies are used in order to allow customers to carry information across pages of the website, without having to re-enter such information. These cookies delete themselves automatically when you leave a website and go to another, or when you shut down your browser. We have also developed relationships with carefully selected and monitored partners, to assist in the delivery of a high-quality website. Some of these partners may also set cookies during your visit to support customisation of adverts that you may see elsewhere on the Internet, and/or in order to meet contractual obligations with us.
While these cookies do not store any personal details relating to you or your credit cards, please note we do not have access or control over the cookies and similar technologies that our partners use.
OTHER INFORMATION
We may collect statistical information about your visit to help us improve the website. This information is aggregated and non-personally identifying. It includes:
- your IP address;
- the search terms you used;
- the pages you accessed on our site and the links you clicked on;
- the date and time you visited the site;
- the referring site (if any) through which you clicked through to this site;
- the type of web browser you use (e.g. Internet Explorer, google chrome);
- and other incidental matters such as the language setting of your browser.
The statistical information referred to above will be viewable by website administrators and certain other Go Good staff only.
Mailing list
STANDARD TERMS
We will send you special offers and promotions by post and email. If you do not want to receive offers and promotions by email, you can unsubscribe at the bottom of the email.
RESUBSCRIPTION
If you have previously unsubscribed but have changed your mind please let us know by emailing us at hello@gogood.co.za
SECURITY
We will never pass on your email address to a third party for marketing purposes. We respect your privacy and are committed to protecting it.
Payments
We accept the following forms of payment
- Credit Card Visa / Mastercard
- Payfast Payment Services
- Direct Bank Deposit
- Direct Bank Transfer
SOUTH AFRICA
Bank: FNB Bank Bank
Account Name: GoGood (Pty) Ltd
Account Number: 62884717409
No credit card or personal details are held nor can be accessed by Go Good.
Go Good forces the use of the SSL (Secured Socket Layer) (HTTPS) Setting. A function that forces the encryption of your data and authenticates to users (you) that we are genuinely a legitimate website. SSL (HTTPS) is forced on specifically the checkout, payment and my account web pages.